Happy New Year 2019 !!! Get 5% Discount & Fast Delivery Within 48 Hours. Happy Shopping :)

Return Policy

Return Policy

If your product is defective / damaged or incorrect / incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product category and condition. Please see the detailed terms in the relevant category below.

Please note that some products are not eligible for a return if the product is "No longer needed".

If the return window of your product has expired, we refer you to the brand warranty center (if applicable).

You will always find the relevant terms on the product page (Return Policy tab).

Fashion

Category

Return Window & Exception Cases

Clothing, Apparel, Bags & Shoes

·      5 Days; Return and refund.

·      Custom made items, women's intimate apparel (lingerie & sleepwear) and men's innerwear cannot be returned.

Eyewear, Jewellery & Watches

·      5 Days; Replacement only

·      Not eligible for return if the item is "No longer needed"

·      If your item arrived in defective / damaged or incorrect /incomplete condition, it is eligible for a free replacement, provided the exact item is available with the same seller. If the same item is not available from the same seller, a refund will be issued.

 

Phones & Tablets

Category

Return Window & Exception Cases

Phones, Tablets, Smart-Watches, Earphones, Power-Banks & Headsets

·     5 Days; Replacement Only

·      Not eligible for return if the item is "No longer needed"

·      If your item arrived in defective / damaged or incorrect /incomplete condition, it is eligible for a free replacement, provided the exact item is available with the same seller. If the same item is not available from the same seller, a refund will be issued.

Mobile & Tablet Accessories

·      5 Days; Replacement only

·      Not eligible for return if the item is "No longer needed"

 

TVs, Audio & Cameras

Category

Return Window & Exception Cases

Televisions, Home Theatre Equipment, Hi-Fi & Stereo, MP3 Players, Cameras, Lenses, Flashes, Filters & Musical Instruments

·      5 Days; Replacement Only

·      Not eligible for return if the item is "No longer needed"

·      If your item arrived in defective / damaged or incorrect /incomplete condition, it is eligible for a free replacement, provided the exact item is available with the same seller. If the same item is not available from the same seller, a refund will be issued.

·      For device-related issues of selected products contact the brand directly.

Other Accessories

·      5 Days; Return and Refund

·      Not eligible for return if the item is "No longer needed"

 

Computing & Gaming

Category

Return Window & Exception Cases

Laptops, Components, Processors, Storage, Printers, Scanners, Headphones, Speakers, Game Consoles & PC / Video Games

·      5 Days; Replacement Only

·      Not eligible for return if the item is "No longer needed"

·      If your item arrived in defective / damaged or incorrect /incomplete condition, it is eligible for a free replacement, provided the exact item is available with the same seller. If the same item is not available from the same seller, a refund will be issued.

·      For device-related issues of selected products contact the brand directly.

Other Peripherals & Accessories

·      5 Days; Return and Refund

·      Not eligible for return if the item is "No longer needed"

Other Software

·      Non-returnable

·      For software-related technical issues or installation issues in items belonging to the software category, please contact the brand directly.

 

Home & Living

Category

Return Window & Exception Cases

Home Appliances

·      5 Days; Replacement only

·      Not eligible for return if the item is "No longer needed"

·      If your item arrived in defective / damaged or incorrect /incomplete condition, it is eligible for a free replacement, provided the exact item is available with the same seller. If the same item is not available from the same seller, a refund will be issued.

·      No return policy for AC once its installed. All the vendor would provide service if any problem arises, according to their policy.

Bedding & Bath Accessories (Towels, Robes & Mats)

·      Non-returnable

 

Home Decor

·      5 Days; Return and refund. No questions asked

·      Custom made items labeled as non-returnable on their product detail pages can't be returned.

Furniture & Lighting

·      5 Days; Replacement Only

·      Not eligible for return if the item is "No longer needed"

·      If your item arrived in defective / damaged or incorrect /incomplete condition, it is eligible for a free replacement, provided the exact item is available with the same seller. If the same item is not available from the same seller, a refund will be issued.

·      Custom made items are non-returnable

 

Health & Beauty

Category

Return Window & Exception Cases

Skincare/Haircare devices, Shavers & Trimmers

·      5 Days; Replacement Only

·      Not eligible for return if the item is "No longer needed"

·      If your item arrived in defective / damaged or incorrect /incomplete condition, it is eligible for a free replacement, provided the exact item is available with the same seller. If the same item is not available from the same seller, a refund will be issued.

All other beauty-care products, cosmetics/makeups

·      Non-returnable